Technical Support Engineer

Language: Bilingual – English and Japanese
Start Date:
Immediate
Starting Salary: $60,000 + Health Benefits + Relocation Package $3,000-$5,000
Position type: Full Time, Permanent
Hours: 40 hours a week – daily hours may vary week to week.
Location: Remote Initially (up to 3 months). Thereafter, Bellevue. Washington.
Positions Available: Multiple

Responsibilities:
A Technical Support Engineer will engage users of the software who are experiencing challenges or have questions regarding usage. Typically, communication is via telephone but can also be via email or instant message.

Requirements:

The Employer is willing to consider all educational backgrounds which can demonstrate technical strength. This could include, but not be limited to: Associate or Bachelor’s in a Technology, or other STEM area such as Science, Engineering, or Mathematics. Candidates who do not hold a specific degree in these areas, but who can demonstrate an ability and knowledge in Tech or STEM areas will be considered.

Strong, bilingual communication skills, an interest in supporting others, patience, and a positive attitude.

The ideal candidate would have a genuine interest in software. The employer is looking for candidates who will enjoy the learning and enjoy the job and process. If you are interested in software and interested in learning, this could be a great opportunity for you.